FAQ
Join Our Team!F.A.Q.
How often do you recommend our offices be cleaned?
WE RECOMMEND GETTING YOUR COMMERCIAL OFFICE CLEANED 1-5 DAYS PER WEEK DEPENDING ON EMPLOYEE TRAFFIC, WALK-IN BUSINESS, OR TYPE OF BUSINESS (MEDICAL, RETAIL, PROFESSIONAL ETC.)
Will I need to provide cleaning equipment or supplies?
TCC INC. PROVIDES ALL CLEANING EQUIPMENT AND SUPPLIES TO PERFORM EACH OF OUR JANITORIAL SERVICES INCLUDING OFFICE CLEANING AND WINDOW CLEANING.
What is the cost for your service?
EACH LOCATION IS BID TO YOUR EXACT SPECIFICATIONS, SO EACH CUSTOMER GETS A CUSTOM CLEANING SCHEDULE. SO, WHETHER YOU NEED A WINDOW CLEANING IN LAKE CHARLES, LA OR A COMMERCIAL BUILDING OFFICE CLEANING IN LAFAYETTE, LA- WE WILL CATER A CLEANING SCHEDULE AND PLAN FIT FOR YOU
What forms of payment do you accept?
WE ACCEPT CASH, CHECK, AND CREDIT CARD PAYMENTS (4% CC FEE) FOR OUR JANITORIAL SERVICES.
Do you provide hourly janitors? Will I have the same people cleaning my building?
YES, WE CAN PROVIDE HOURLY PORTER/JANITORIAL SERVICE. OUR GOAL IS TO PROVIDE THE MOST CONSISTENT SERVICE, THIS INCLUDES KEEPING THE SAME EMPLOYEES ON A REGULAR BASIS.
Do you offer one-time cleaning services in addition to contract cleaning?
OUR GOAL IS TO PROVIDE CLEANING AND JANITORIAL ON A REGULAR SCHEDULE. WE CAN PROVIDE ONE-TIME CLEANING SERVICES UNDER THE RIGHT CIRCUMSTANCES.
Do you offer Green Cleaning Services?
YES, WE DO. WE CAN PROVIDE THE CUSTOMER WITH MSDS (MATERIAL SAFETY DATA SHEETS) OF EACH CHEMICAL TO ENSURE PRODUCT SAFETY DURING OUR CLEANING SERVICES.
What types of buildings do you service and in what industry do you clean?
WE PROVIDE CLEANING AND JANITORIAL SERVICES TO ALL TYPES OF BUILDINGS AND INDUSTRIES INCLUDING, NOT LIMITED TO: MEDICAL OFFICES, COMMERCIAL BUSINESSES, OILFIELDS, BANKS, CHILDCARE FACILITIES, SCHOOLS, AND MULTI-STORY BUILDINGS.
How are you different from other commercial cleaning companies?
THE OWNERS STRIVE TO MAINTAIN A CLOSE RELATIONSHIP WITH EACH AND EVERY CUSTOMER, THIS IS WHY WE ARE AVAILABLE 24/7 TO PROVIDE CLEANING SERVICES IN LAKE CHARLES, LAFAYETTE AND SURROUNDING AREAS. WE UNDERSTAND COMMUNICATION IS THE KEY TO EVERY SUCCESSFUL RELATIONSHIP.
Are their scope or size limitations to your services?
WE DO NOT HAVE ANY LIMITATIONS TO THE SCOPE AND SIZE OF OUR OPERATIONS AND CLEANING SERVICES. WE SERVICE BUILDINGS FROM 1000-100,000+. WE ARE ALWAYS EXCITED TO MEET NEW PEOPLE AND EXPLORE NEW OPPORTUNITIES!
